ASSOCIATIONS
Reliance Worldwide Ltd is proud to be part of the National Limousine Association, the Public Carriage Office, the Ontario Limousine Operator’s Association, the New England Limousine Association, Taxicab, Limousine & Paratransit Association and The Carbon Neutral Company.

Over the years Reliance Worldwide has increasingly developed links with each of these associations in order to demonstrate professionalism and commitment to uncompromising Levels of Service.

PCO
As a Licensee of the PCO (Public Carriage Office), Reliance Worldwide adheres to the strict Licensing conditions for a Chauffeuring Company operating in and around the London. All operational aspects of the business are open to random spot-checks and detailed scrutiny of Inspectors. Part of the necessary requirements to maintain a valid PCO License include:

Record Maintenance of all Reservations, Valid Employer’s & Public Liability Insurances, Up to date records of all Driver’s including; driver’s license, Chauffeur License, Chauffeur Insurance, CRB (Criminal Records Bureau) Background Check, Vehicle Ministry of Transport (M.O.T) Test Certificate, Private Hire (PCO) Vehicle Test, Lost & Found Property Procedures, Complaints Procedures and much more.

NLA
By being part of the NLA (National Limousine Association) Reliance Worldwide shares the same High Standards for Service and Professionalism and Vision as the NLA. We adhere to the charter and ethos of the only international association serving the luxury chauffeured ground transportation industry. We are proud to bear the seal of the NLA and our membership confirms that we stand with the very best in the profession.

As members of the NLA our staff attend various Seminar’s and participate in numerous training sessions, including Chauffeur, reservation and dispatch Training Courses. This ongoing Education helps ensure that at Reliance Worldwide we are at the forefront of exceptional Customer Service.

OLOA
Along with the NLA, our membership of the OLOA (Ontario Limousine Operator’s Association) demonstrates our commitment to our North American Client’s. By being part of the NLA and OLOA, we are fully aware of the requirements of our Canadian and American Client’s. We are also up to date with any changes in legislation, and ensure that we adhere to these. We are also aware of changes in demands such as Green Issues and other areas of concern for Client’s. As Members of the OLOA we are required to operate in a manner that brings credibility to the industry by setting standards and encouraging our fellow members to have good business practices.

NELA
Along with the NLA, our membership of the NELA (New England Limousine Association) demonstrates our commitment to our New England Client’s. By being part of the NLA, OLOA and NELA, we are fully aware of the requirements of our American Client’s. We are also up to date with any changes in legislation, and ensure that we adhere to these. We are also aware of changes in demands such as Green Issues and other areas of concern for Client’s. As Members of the NELA we are required to operate in a manner that brings credibility to the industry by setting standards and encouraging our fellow members to have good business practices.

TPLA
Established in 1917, the Taxicab, Limousine & Paratransit Association (TLPA) is a non-profit trade association and for the private passenger transportation industry. Our extensive membership spans the globe to include 1,100 taxicab companies, executive sedan and limousine services, airport shuttle fleets, non-emergency medical transportation companies, and paratransit services. TLPA is the largest trade organization in the industry, with 1,100 members operating over 100,000 vehicles and serving 900 million passengers per year. As Members of the TPLA we are required to operate in a manner that brings credibility to the industry by setting standards and encouraging our fellow members to have good business practices.

CARBON NEUTRAL
We have undertaken a comprehensive approach to environmental sustainability and have developed a corporate Environmental Policy, to address the immediate and long-term environmental impacts of all aspects of our business.

Reducing our emissions:
By working with The CarbonNeutral Company, a world-leading carbon offset and carbon management company, we have achieved CarbonNeutral® company status. We accomplished this by The CarbonNeutral Company measuring the CO2 emissions emitted from our premises, including from the energy used and waste, and reducing these emissions to net zero through offsetting. Offsetting means that for every tonne of CO2 that has been produced by our company, we pay for an equivalent amount of CO2 to be saved by a validated emissions reduction project that has met international standards.

We have also implemented an Environmental Management System that is ISO14001 compliant and includes strategies to reduce our carbon dioxide (CO2) emissions from fuel consumption, electricity use, supply purchases, waste disposal and employee travel. Other environmental initiatives we have undertaken include:

• Establishing an in-house Environmental Committee
• Evaluating the latest in hybrid and alternative fuel vehicle technology
• Measuring, monitoring and reporting on staff commute and business travel
• Transitioning to a paperless office
• Retrofitting our office lighting
• Diverting waste through a company-wide recycling program
• Choosing biodegradable solvents and cleansers for our vehicle and office

Our vision is to provide chauffeured ground transportation that takes complete responsibility for its overall impact on the environment.